Delivery & Returns

DELIVERY COSTS:

UK Mainland

  • Next working day £4.95 for any size order up to £60 value.
  • FREE for orders over £60 value.
  • Saturday Delivery £22 for any size order.

Highlands of Scotland, Isle of Wight (two day delivery) £18 for any size order.

Scottish Isles, Northern Ireland, Isle of man, Channel Islands (two day delivery) £25 for any size order.

Europe This service is currently suspended.

DELIVERY OPTIONS:

Once your order has been prepared and booked with our courier you will receive an email and or text with your delivery date, time and tracking no.

If you are not going to be home you can make changes to your delivery using the courier app or website notifying them of either a safe place, leave with a neighbour or arrange to have your order redelivered on an alternative date to suit you better.

If the delivery attempt was unsuccessful your parcel will go to as pickup point and will stay there for 3 days for collection. If it doesn’t get collected, the parcel will come back returned to us at a cost of £10 and we will not be able to refund you for the delivery costs or the order value. Should you wish us to re send the parcel the cost will be £5.95 for UK Mainland, £18 for Highlands of Scotland and Isle of Wight, £25 for Scottish Isles, Northern Ireland, Isle of man and Channel Islands.